Resume

Ashley Shute

ashley.shute at gmail dot come

 

SUMMARY OF QUALIFICATIONS

 

Proven Advocate and Relationship Builder

 

Young team oriented professional with community outreach, social service and case management experience seeking well rounded and meaningful mental health specialist position.  Outstanding relationship building skills, teamwork, and professional integrity. Dedicated to advocacy – children, families and education.

 

Additional qualifications include:

  • Experienced in case management and treatment plan development.
  • Effective communicator – both in person and in writing.
  • Experience with San Antonio specific community resources and outreach efforts.

 

PROFESSIONAL EXPERIENCE

 


Case Manager

A World for Children

March 2010-February 2011

San Antonio, TX

Provide all case management, training and support to a case load of 7- 9 foster families while maintaining a case load of 10-18 foster children. Responsible for maintaining medical, educational, and legal documentation. See children and families through permanency process.

Specific duties included:

  • ·Development of treatment plans for all children on caseload.
  • ·Ensure all children on caseload receive appropriate treatment services in a timely manner.
  • ·Act as a liaison between the state’s casework and the foster families when questions need to be answered.

Accomplishments:

  • Received quarterly bonus first quarter of employment.
  • Helped promote agency fundraiser through social media outlets and press releases.

 

National Foreclosure Mitigation Counseling (NFMC) Quality Control

ACORN Housing

February 2009-November 2009

San Antonio,

Provide all training and communication support to NFMC subgrantees. Areas of responsibility include: preparing weekly reports and e-mails to subgrantees and grantee management, working with grantee and subgrantees to troubleshoot any potential problems.

Specific duties included:

  • ·Assisted in the creation and implementation of a locally and nationally recognized grant tracking system.
  • ·Communicating with subgrantees on the completeness, progress and status of NFMC grants.
  • ·Answer questions regarding the payment of completed cases.
  • ·Trained specific staff on data entry, data quality control and outreach effort efficiency.

Accomplishments:

  • Assisted in securing a 90% grant completion rate in Texas within 6 months of program implementation.
  • Assisted in securing a 40% to 70% grant competition rate in California within 2 months of my tenure.
  • Implemented successful tracking measures to increase completion rates.

Foreclosure Prevention Outreach Coordinator ACORN

April 2008-February 2009

San Antonio, TX

Act as key point of contact for NFMC subgrant for San Antonio ACORN through maintaining relationships with television stations, neighborhood associations, school districts, and governmental bodies. Provide comprehensive support for other various projects ranging from healthcare reform to tax preparation

Specific duties included:

  • Preparing outreach materials to market locally and nationally recognized foreclosure prevention program to the San Antonio community.
  • Maintain relationships with current and new clients to ensure timely and case sensitive updates on cases.
  • Conduct door to door outreach in targeted communities to ensure public participation in programs.

Accomplishments:

  • Supported 100 + foreclosure prevention clients.
  • Created successful outreach and marketing plan and strategy to reach troubled borrowers.

 

Sales Associate

West Business Services

October 2007-April 2008

San Antonio, TX

Responsible for matching telecommunication products and services to small businesses’ needs and wants.

Specific duties and accomplishments included:

  • Be a constant point of knowledge and information regarding products and services for clients.
  • Maintain client and product records while using various computer programs.
  • Attain most up to date training on all products and procedures.

Intern

May 2007-August 2007

AmeriCorps: Project Transformation

Dallas, TX

Worked on a team to give at risk and culturally diverse youth a safe and healthy environment through providing arts and crafts, literacy, and enrichment activities for children.

Specific duties and accomplishments included:

  • Create lesson plans for arts and crafts, enrichment, bible study, and literacy for 50 youth ages 5-12.
  • Developed meaningful and lasting relationships with the site’s children and families via home visits and family nights.
  • Cultivate relationships with sponsor churches and organizations to solicit volunteers, monies and support for the program.

 

EDUCATION

Master of Social Work

University of Southern California Virtual Academic Center, Los Angeles, California

Estimated May 2014

Bachelor of Arts in Psychology and Spanish

May 2007

Texas Lutheran University

Seguin, TX

TECHNICAL SKILLS

Languages:

  • Spanish (reading, writing, and speaking)
  • HTML (basic)

Software, proficient:

  • Microsoft Office (Word, Power Point, Publishers, Excel)

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